WhatsAppHow RenovaAura handles your information.
We respect the privacy of every patient and website visitor. This policy explains what we collect, why we collect it, and how we protect information shared with our clinic.
This Privacy Policy applies to information collected through the RenovaAura website, clinic enquiry channels, booking workflows, and related patient communication. It is intended to provide clear, practical information and does not replace consent forms or clinical documents provided during treatment.
Information We Collect
We may collect information you provide when you submit a contact form, book a consultation, call or message the clinic, use an assessment tool, or otherwise communicate with RenovaAura.
This may include your name, phone number, email address, treatment interests, appointment preferences, uploaded images, medical or aesthetic concerns shared by you, and messages sent to our team.
How We Use Your Information
We use your information to respond to enquiries, schedule appointments, provide consultation support, maintain patient records, improve our services, and share clinic updates related to your care or enquiry.
We do not sell patient or enquiry information. Marketing communication, where used, is limited to relevant clinic updates and can be opted out of by contacting us.
Cookies
Our website may use cookies or similar technologies to keep the site functional, understand page performance, improve user experience, and support basic analytics or advertising measurement.
You can control cookies through your browser settings. Some website features may not work as intended if cookies are disabled.
Data Security
We use reasonable administrative, technical, and operational safeguards to protect information shared with us from unauthorized access, misuse, loss, or alteration.
No online transmission or storage system is completely secure. Please avoid sharing highly sensitive medical information through public or unsecured channels unless requested by our clinical team.
Third-Party Services
We may use trusted third-party services for website hosting, analytics, communication, maps, forms, appointment workflows, payment coordination, or patient support.
These providers may process limited information only as needed to deliver their services. Their own privacy practices may apply when you interact with external platforms.
Patient Privacy
Patient consultations, treatment plans, medical history, and clinical images are handled with care and confidentiality.
Before-and-after images or patient stories are published only when appropriate consent has been obtained. Clinical information may be shared internally with relevant doctors or staff involved in patient care.
Contact Information
For privacy questions, corrections, consent requests, or concerns about information shared with RenovaAura, please contact us using the details below.
- Clinic: RenovaAura
- Address: C-3, 1st floor, Anand Vihar, New Delhi, 110092
- Phone: +91 9205220070
- Email: info@renovaaura.com